Unknown Communication Signals: You Need To Know This

May 31, 2011

308.365 - Who are they trying to fool - Alternate
photo credit: Jeff the Trojan

The article today is going to split over 2 days. 2nd part tomorrow.

How many times have you cried our for help and discovered that it appears nobody is listening to you or nobody cares?

WHAT SIGNALS ARE YOU SENDING OUT WHEN YOU ASK FOR HELP?

Giving and receiving help effectively could be described as an art. Well I guess it is to a certain degree, however the way I have described it possibly gives the appearance of something mystical and magical that only the chosen few are worthy of. I could describe it as a special and secret code that will dramatically change your life. In one sense this is true and it is also a technique I’m using to draw your attention to what I’m going to share. The message is actually simple and straight forward.

What’s in it for you? An opportunity to become aware of something useful.

What’s in it for me? I simply want your attention. I’ve spent time and effort being creative and I want to share it with you.

The “secret” is in fact not a secret at all. It is an ability we all have and do use from time to time without realizing it.

If you want an answer to a question, explain it in direct, plain and simple language.

When we want something badly, we are fueled with emotional clouds that can create blocks in the communication. This happens particularly when we complain. It can have the effect of “biting the hand that feeds us”.

Listen carefully when replied to, even if the result of asking the question is “NO”. There will be elements of “NO” that can be drawn out to obtain alternative solutions. For instance, if complaining about poor service and demanding a refund you get “No”, this could be followed by

“you’ll need to write to…….”

Or

“you need to speak to……”

All too often, people miss these opportunities. Sometimes, the alternative needs to be asked for. The more politely that is done, the greater the likelihood of success.

The transaction involved with asking for help works most effectively if both parties possess the knowledge and understanding of how to communicate effectively. Here are some further tips.

There will be more on this tomorrow……..

Have you found this useful?

Is this information that you already know and are aware of?

Will you share this post for me on your social networks (Twitter, Facebook etc)

Thank you.

 

Marty

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Marty

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Do your eyes get really tired from reading as mine do?

 

Do you have trouble proof reading your own articles and get frustrated when you have missed a grammatical error in your content?

I’ve found a great way to overcome this. It is simple and very time saving. I recommend using text reading software. I’ve tested a product called Natural Reader. The voice produced on it is very easy on the ear. It is also very inexpensive. It saves so much time and effort stops that temptation to skip content, especially when reading an instructional article. You can just close you eyes and listen if you wish. Here is the link.
Natural Reader.

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  • http://www.facebook.com/profile.php?id=1444183538 Jacqui Ward

    I very rarely lose my rag with people who are there to help, and as you say the more polite you are the more positive feedback you receive in kind.
    It’s not just a matter of politeness though that I find works best, it’s making that little bit of human contact to show the people that are helping you,
    that you recognise that they are more than just a bank teller/shop assistant/railway worker/taxi driver (you get my drift), but a person with the same
    kind of entitlements of courtesy and consideration as anyone of us.

    • http://www.facebook.com/footstompers Marty Boneidol

      Thank you Jacqui,
      Courtesy does go a long way, especially when expressed on both sides.

  • http://stacyclaflin.com/ Stacy

    Hi Marty, I can relate to this as I was trying unsuccessfully to receive a refund from being overcharged at a well known store over the weekend. The whole thing just became more and more frustrating because I could not convince the guy who overcharged me that he had overcharged me. Eventually I decided that I should come back later when I could talk to someone else.

    • http://www.facebook.com/footstompers Marty Boneidol

      Good tactic Stacy. I hope you got it resolved.

  • http://marthagiffen.com Martha Giffen

    I think sometimes we just want everything “right now.”  Quite often, a reply can wait for a while.  Impatience can be a killer :)

    • http://www.facebook.com/footstompers Marty Boneidol

      Thank you Martha,
      You’re right. Impatience can cause so much stress and conflict. Like most people, I struggle with patience.